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Wed, May 10


Hyatt Place Birmingham/Hoover

Building a Profitable Mediation Practice / May 10, 2023 / Birmingham, AL

If you prefer to register by phone, call 800-237-3476 or 214-901-5888.

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Building a Profitable Mediation Practice / May 10, 2023 / Birmingham, AL
Building a Profitable Mediation Practice / May 10, 2023 / Birmingham, AL

Time & Location

May 10, 2023, 8:30 AM – 4:00 PM

Hyatt Place Birmingham/Hoover, 2980 John Hawkins Pkwy, Hoover, AL 35244, USA

About the Event

NOTE: Seating in this course is strictly limited. Register early to confirm seat(s) in the course. When the course sells out, we will begin a wait-list in the event of cancellations. For additional dates/locations, visit  If you prefer to register by phone, call 800-237-3476 or 214-901-5888.



“Mediation Success: Building a Profitable Mediation Practice" is a nuts-and-bolts seminar designed to teach you everything you need to know to start, grow and sustain a profitable mediation practice. Mediation is a growing field but breaking in - and staying in! - can be difficult without the right tools and strategies. This hands-on, highly interactive seminar will enable you to develop your customized plan for success!


  • Core Competencies of a Profitable Mediation Practice
  • Strategies for Starting Your Mediation Business
  • Selecting a Business Name
  • Defining and Developing a Niche Practice Area
  • Pricing Your Services and Fee Strategies
  • Budgeting, Expenses and Avoiding Start-Up Financial Mistakes
  • Low and No-Cost Marketing
  • Getting Your First Five Cases: Essential Steps for Success
  • Developing Your Intake Process
  • Managing Your Mediation Calendar
  • Working with Mediation Partners
  • Building an Online Presence
  • Establishing Yourself as a "Mediation Expert"
  • Branding YOU!
  • Joining Mediator Referral Lists
  • Avoiding Ethical Issues
  • Developing a Marketing Plan
  • Increasing Profitability Over Time
  • Expanding Your Market Geographically
  • Developing Positive Word-of-Mouth
  • Marketing Without Advertising
  • Using Technology
  • Financing Your Mediation Start-Up
  • How To Do Market Research
  • Case Studies of Successful Mediators
  • Identify Growing Areas in Mediation
  • Strategies for Making Money When You are Not Mediating
  • Using Speaking Engagements to Build Your Business
  • Turning Pro-Bono Opportunities into Paying Mediation Clients
  • Forms and Documents for a Successful Practice
  • Online Tools to Help Manage Your Practice
  • Hiring Staff vs. Going Solo
  • Strategies for Non-Lawyer/Mediators
  • Strategies for Lawyer/Mediators
  • Working with Pro Se Clients

This course is highly interactive. Our small class size will allow YOU to ask questions and will allow the instructor to tailor the information to YOUR needs and circumstances. 



This course is open to anyone interested in learning how to start, grow or sustain a profitable mediation practice. You do NOT need to be a current mediator or have previous mediation training to attend this program. If you are just beginning to explore the possibilities of a career in mediation, this is a excellent course to begin that journey.



8:30 am -- 4:00 pm

Check in begins at 8:00 am.

Lunch is on your own from 12:00 - 1:00 pm.



Hyatt Place Birmingham/Hoover

2980 John Hawkins Parkway, Hoover, Alabama, United States, 35244




This course is approved for 6 hours of CLE credit (including 1 ethics hour) in Alabama. We will report your attendance immediately after the seminar has concluded.


Do you need CLE credit in another state? Our mediation seminars have been CLE-approved since 1995 (25 years!) in every state in which the courses have been offered. Course participants have also received CLE credit in their home states after attending one of our training programs out-of-state. (Our course has never been denied CLE approval in any jurisdiction). If you have questions about CLE status in your state, contact us at


Are you seeking continuing education credit for another profession? Let us know how we can help you get credit in your profession for attending one of our mediation training courses. We will work with you to apply to the appropriate organization to have our course approved by your professional credentialing agency for your benefit. Contact us at



Our seminars have a long history of success! We've been training mediators in Alabama for over 25 years! We are so confident that you will gain the skills you need to become an exceptionally effective mediator at our seminars that we make this promise: If, after completing a training program, you are not satisfied with the seminar content or presentation by the instructor, simply return your training materials to the seminar leader on the final day of training and your enrollment fee will be refunded! No problem, period! We know of no other mediation training organization that offers this type of money-back guarantee on mediation training.



Our training philosophy -- Minimal lecture; informative, engaging interaction! Those five words describe the practical, hands-on approach of our training programs. We provide a comfortable, non-threatening learning environment where simulations, small and large group discussions, media presentations, and meaningful group exercises will enhance your learning experience. 


Many participants who attend our program tell us: "This is unlike any other CLE I've ever attended!" We take that as a compliment! (They also tell us, "This is the best CLE I've ever attended!") Our innovative and creative approach to CLE will have you engaged in the course from the moment the program begins until the very end!


Nearly every mediation training seminar we present sells out. Seating is limited. The small group experience will enable each attendee to receive individual attention. Register early so that you can get a seat in the course that is most convenient for you.



Troy Smith began mediating in 1992 and has been a mediation trainer for nearly three decades. Over 5000 mediators, attorneys, and judges have completed his training programs nationwide. Troy began offering one of Alabama's first mediation training courses in 1995 and he has trained over 3000 mediators, attorneys and judges in Alabama since then. In fact, over 82% of the Registered Mediators in Alabama have completed training with Troy (January 2020). Come find out why our training programs have been the most popular mediation training seminars in Alabama for nearly 30 years!



Full Refund. Your seminar fee is fully refundable if you cancel your registration 21 or more days prior to the first day of the seminar, less a $50 administrative fee. All cancellations must be received in writing or via email.


Reschedule Anytime. If you must reschedule your attendance at a seminar -- even at the last minute -- you may transfer your registration without additional cost to another equally priced seminar within 24 months of the date of your original program. All reschedule requests must be in writing and received prior to the start of the seminar. (No-shows will not be eligible to reschedule).


Substitutions. If you are unable to attend a seminar for which you have registered, you may send a substitute in your place. If you need to send a substitute, we ask that you notify us at least 1 day in advance of your seminar, if possible.


Event Cancellation. In the highly unlikely event that Mediation CLE, Inc. must cancel or reschedule a program for which you are registered for any reason, we will refund your registration fees or transfer your registration to another program, whichever you choose. 



For online registrations, payment by credit or debit card is due at the time of registration. If you prefer to register with a credit or debit card by phone, call 214-901-5888.



If you have questions not answered here, email and we will be happy to assist you. Or, call us at (214) 901-5888.


  • Save $200 -- Expires Friday

    Save $200. Expires Friday. If you prefer to register by phone, please call 800-237-3476 or 214-901-5888. Thank you.

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  • Regular Registration

    If you prefer to register by phone, please call 800-237-3476 or 214-901-5888. Thank you.

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