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Thu, Dec 05


Hyatt Place Birmingham/Hoover

Civil Mediation (20 Hour) / December 5-7, 2024 / Birmingham, AL

The General/Civil Mediation Training Seminar meets the training requirements for inclusion on the Alabama state court mediator roster. Approved for 20 hours of CLE credit (3 ethics). If you prefer to register by phone, call 800-237-3476 or 214-901-5888.

Civil Mediation (20 Hour) / December 5-7, 2024 / Birmingham, AL
Civil Mediation (20 Hour) / December 5-7, 2024 / Birmingham, AL

Time & Location

Dec 05, 2024, 8:30 AM – Dec 07, 2024, 1:00 PM

Hyatt Place Birmingham/Hoover, 2980 John Hawkins Pkwy, Hoover, AL 35244, USA

About the Event

NOTE: Seating in this course is strictly limited to 20 participants. Register early to confirm a seat in the course. When the course sells out, we will begin a wait-list in the event of cancellations. For additional dates/locations, visit  If you prefer to register by phone, call 800-237-3476 or 214-901-5888.



The General/Civil Mediation Training Seminar is a comprehensive CLE-approved 20-hour mediation training seminar designed to thoroughly prepare you to become a professional mediator. You will master mediation skills that you can use to resolve disputes in a wide variety of conflicts. The course is approved by the Alabama Center for Dispute Resolution and meets the training requirements for inclusion on the state court mediator roster to become a registered mediator in Alabama.



There is no pre-requisite to attend this seminar. ANYONE interested in mediation is welcome to attend including new and experienced mediators, lawyers, judges, counselors, therapists, HR professionals, educators, undergraduate and graduate students, law students, clergy, health care professionals, business executives, ombuds, realtors, and anyone interested in helping resolve disputes through mediation.



Day 1: 8:30 am -- 5:00 pm

Day 2: 8:30 am -- 5:00 pm

Day 3: 8:30 am -- 1:00 pm

Lunch is on your own from 12:00 - 1:00 pm on Day 1 and Day 2.



Hyatt Place Birmingham/Hoover

2980 John Hawkins Parkway, Hoover, Alabama, United States, 35244




The General/Civil Mediation Training Seminar is a comprehensive, engaging, and interactive learning experience designed for anyone interested in becoming a successful professional mediator. Among the many topics we cover, you will learn:

  • The Stages and Goals of the Mediation Process
  • The Role of the Mediator
  • Do's and Don'ts in Mediation
  • Mediation Styles
  • Negotiation Techniques
  • Critical Conflict Resolution Skills and Techniques
  • Strategies for Overcoming Impasse
  • Mediation Advocacy Skills
  • Ethics and Professional Standards for Mediators
  • Tips for Starting a Mediation Practice

This training program covers everything you need to know to get started in mediation. If you would like a detailed agenda of topics covered, email


For nearly three decades, Mediation CLE, Inc. has been training mediators in Alabama. We take pride in offering a "total package" training experience. We don't just want to train you to mediate. We want to see you succeed in mediation! In addition to an outstanding in-depth training experience, your registration in this seminar includes the following:

  • A Comprehensive Training Workbook/Reference Guide
  • Forms, Checklists and Materials for Use in Your Mediation Practice
  • Certificate of Completion
  • Post-Seminar Consultation with your trainer, at no additional cost

After the seminar:

Free post-seminar consultations with trainer: The lead trainer at your seminar will be available to you at no charge for post-seminar consultations by telephone or email anytime to answer questions or provide assistance as needed.

Discount registration for advanced training seminars: Our General/Civil Mediation Seminar is a comprehensive all-inclusive training program. However, if you feel that you want to take your training experience to the next level, we also offer advanced training. Graduates of the general/civil mediation training courses receive a discount on advanced training programs sponsored by Mediation CLE, Inc.


This course is approved for 20 hours of CLE credit (including 3 ethics) hours in Alabama. We will report your attendance immediately after the seminar has concluded.

Do you need CLE credit in another state? The General/Civil Mediation Training Seminar has been CLE-approved since 1995 in every state in which the course has been offered. Course participants have also received CLE credit in their home states after attending one of our training programs out-of-state. Our course has never been denied CLE approval in any jurisdiction. If you have questions about CLE status in your state, contact us at

Are you seeking continuing education credit for another profession? Let us know how we can help you get credit in your profession for attending one of our mediation training courses. We will work with you to apply to the appropriate organization to have our course approved by your professional credentialing agency for your benefit. Contact us at


The General/Civil Mediation Training Seminar has a long history of success! We've been training mediators in Alabama for nearly 30 years! We are so confident that you will gain the skills you need to become an exceptionally effective mediator at our seminar that we make this promise: If, after completing a training program, you are not satisfied with the seminar content or presentation by the instructor, simply return your training materials to the seminar leader on the final day of training and your enrollment fee will be refunded! No problem, period! We know of no other mediation training organization that offers this type of money-back guarantee on mediation training.


Our training philosophy -- Minimal lecture; informative, engaging interaction! Those five words describe the practical, hands-on approach of our training program. In addition to learning mediation principles, you will have an opportunity to practice your new mediation skills at the seminar in a comfortable, non-threatening learning environment. Mediation simulations, small and large group discussions, media presentations, and meaningful group exercises will enhance your learning experience. And, you'll receive feedback and performance improvement suggestions in a fun and challenging setting.

Many participants who attend our program tell us: "This is unlike any other CLE I've ever attended!" We take that as a compliment! (They also tell us, "This is the best CLE I've ever attended!") Our innovative and creative approach to CLE will have you engaged in the course from the moment the program begins until the very end!

Nearly every mediation training seminar we present sells out. The General/Civil Mediation Training Seminar is limited to 20 participants (or fewer, depending on location). This small group experience will enable each attendee to receive individual attention. Register early so that you can get a seat in the course that is most convenient for you.


Troy Smith began mediating in 1992 and has been a mediation trainer for nearly 30 years. Over 5000 mediators, attorneys, and judges have completed Troy's training programs nationwide. Troy began offering one of Alabama's first mediation training courses in 1995. And he has trained over 3000 mediators, attorneys and judges in Alabama. In fact, over 82% of the Registered Mediators in Alabama have completed training with Troy. Come find out why Troy Smith's training programs have been the most popular mediation training seminars in Alabama and beyond for nearly three decades.



Full Refund. Your seminar fee is fully refundable if you cancel your registration 21 or more days prior to the first day of the seminar, less a $50 administrative fee. All cancellations must be received in writing or via email.


Reschedule Anytime. If you must reschedule your attendance at a seminar -- even at the last minute -- you may transfer your registration without additional cost to another equally priced seminar within 24 months of the date of your original program. All reschedule requests must be in writing and received prior to the start of the seminar. (No-shows will not be eligible to reschedule).


Substitutions. If you are unable to attend a seminar for which you have registered, you may send a substitute in your place. If you need to send a substitute, we ask that you notify us at least 1 day in advance of your seminar, if possible.


Event Cancellation. In the highly unlikely event that Mediation CLE, Inc. must cancel or reschedule a program for which you are registered for any reason, we will refund your registration fees or transfer your registration to another program, whichever you choose. 



For online registrations, payment by credit or debit card is due at the time of registration. If you prefer to register with a credit or debit card by phone, call 214-901-5888. If you would like to pay by check, please call 214-901-5888 to register by phone. We will hold your seat for 7 days awaiting payment. Unpaid registrations after 7 days will be cancelled.


Payment plans may be available for this seminar. Call 214-901-5888 for more information. Registration fee must be paid in full prior to the seminar. 



If you have questions not answered here, email and we will be happy to assist you. Or, call us at (214) 901-5888.


  • Regular Registration

    If you prefer to register by phone, please call 800-237-3476 or 214-901-5888. Thank you.




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